Privacy Policy

We respect your privacy. Learn how ShieldDrop handles your personal data.

1. Information We Collect

When you visit ShieldDrop, we may collect various types of personal and non-personal information, including but not limited to:

  • Full name, email address, phone number
  • Shipping and billing addresses
  • Payment details (processed securely via third-party gateways)
  • IP address, browser type, device info
  • Behavioral data such as pages visited, time spent, and interactions

We collect this information through forms, order processing, account creation, cookies, and third-party analytics tools.

2. How We Use Your Data

ShieldDrop uses your data to ensure a seamless shopping experience and provide personalized support. Specifically, we use your data for:

  • Order processing, payment verification, and delivery
  • Customer service and support ticket resolution
  • Account management and security verification
  • Email notifications about your purchases or service updates
  • Marketing communications (only with your consent)
  • Improving our site performance and customer journey

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking tools to enhance your browsing experience. These technologies help us remember your preferences, understand usage patterns, and deliver relevant content.

You may control or disable cookies via your browser settings, but some features of our website may not function properly if you do so.

4. Third-Party Integrations

We partner with reputable third-party services for operations such as:

  • Payment gateways (e.g., Razorpay, Stripe) to process transactions securely.
  • Analytics providers (e.g., Google Analytics) to understand user behavior.
  • Email services for order updates and newsletters.

These partners are contractually bound to protect your data and use it only for the agreed purposes.

5. Data Protection and Security

We take your privacy seriously and have implemented strong security protocols to protect your information. These include:

  • SSL encryption across the site
  • Secure payment tokenization via trusted processors
  • Firewalls and server monitoring
  • Access control and regular audits

However, no system is entirely immune to threats. If we ever suspect a data breach, we will promptly notify affected users and relevant authorities.

6. Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct, update, or delete your data
  • Withdraw consent where we rely on it for processing
  • Opt out of marketing communications at any time

To exercise any of these rights, please email us at support@shielddrop.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we’ll revise the "Last updated" date at the bottom of this page. Your continued use of ShieldDrop after these updates constitutes your acceptance of the revised policy.

Last updated: June 11, 2025